AT&Ts cell tower in Fairfield Iowa is currently down for maintenance. Representatives from AT&T tech support indicate that the tower is not expected to be fully operational until January 30th.

I called AT&T after myself and several friends had experienced intermittent to no service since yesterday afternoon.

[UPDATE - 2pm Wednesday, January 27]

I called AT&T technical support to see if they would enable roaming so that I could use the iWireless network. They said they could not enable roaming and that I would be without service on my iPhone for several days (they estimate the tower will be fixed by January 30th). They did give me a $70 credit to my account (one month’s worth of billing). The credit is a nice gesture but does not mitigate being without service for an entire week.

If you live in Fairfield, and have an iPhone or other AT&T phone, call 1-800-331-0500 to get credit for the service interruption.

If you are an iPhone/AT&T customer in Fairfield Iowa, please post your experience getting a refund or share any more news on the outage.

[UPDATE - 2:25pm Thursday, January 28]

Good news for AT&T subscribers! We received an email from Amy Grundman with AT&T Corporate Communications:

I just wanted to let you that service has been restored to AT&T wireless customers in the Fairfield area after an AT&T wireless tower experienced technical errors earlier this week. Our technicians immediately responded and worked around the clock to isolate the problem and restore service. We apologize for any inconvenience to you and our customers.